The Dunin-Barkovsky online store offers individuals to conclude an agreement on the terms of the offer.
1
The subject of the contract is the sale of goods through the website https://uk.dunin-barkovsky.ru .
Product descriptions and prices are available in the product catalog.
Information about payment and delivery methods is available in the Payment Methods and Delivery sections.
2
The contract is considered concluded from the moment the buyer places an order through the website.
3
Confirmation and details of the order are sent to the contact details specified by the user immediately after posting on the website. We will process the order within 2 days from the date of placement. At the time of the sale, the order processing time can be extended by 5-6 days.
Orders for delivery by third-party services are carried out according to the courier service's internal route schedule. A third-party carrier is responsible for the delivery time and the absence of damage to the goods during delivery, but we guarantee assistance and assistance in carrying out high-quality and timely delivery.
Changing the delivery address if the order is already on the way, or re-delivery in case of non-delivery is paid by the buyer additionally.
4
The product of good quality can be returned or exchanged within 30 days from the date of receipt, while maintaining its presentation in full. To do this, send an email to support@dunin-barkovsky.ru and specify: the number and date of the order, the contact phone number.
If it is necessary to return an item of inadequate quality, attach a photo to the letter, which clearly shows the defect. When the product returns to the warehouse, we will refund the money or make an exchange. For more information, see the Exchange and Refund section.
5
In case of complaints, the pre-trial dispute resolution procedure is mandatory. Send us an email to support@dunin-barkovsky.ru . We will review the claim and respond to you within 2 business days.
If an agreement fails, the disputes are referred to the Arbitration Court of the city of St. Petersburg.
6
The buyer agrees to provide the seller with the following personal data:
— FULL NAME
— Contact phone number
— Email address
— Delivery address
7
When paying with a bank card, the customer is directed to the Alfabank payment service, which is responsible for processing and preserving the customer's bank card data.
The customer's data is used to pay for the order and make the delivery. For more information, see the Privacy Policy section.
8
The Store has the right to change the offer at its discretion. The changes take effect from the moment of publication on the website https://uk.dunin-barkovsky.ru .
9
Our banking details are Sole proprietor Daniil Dmitrievich Dunin-Barkovsky
INN: _____
Legal address: 197350, St. Petersburg, ul. Glukharskaya, 26, bldg. 1, apartment 148
The first version of the personal account allows you to view your purchase history, place new orders faster, and track their status.
